Shipping policy

At the completion of selecting your products for purchase, we will ask you for your full address, where we will then send you our most competitive shipping quotes, with the option of a curbside drop-off delivery, and white glove delivery. 

Whatadeal! Furniture deliveries to commercial and residential locations within the continental U.S. (48 states). We do not ship to Alaska, Hawaii, or Puerto Rico. Areas that are inaccessible with our standard home delivery trucks, are considered remote areas, or locations which require alternative delivery methods will require extra fees. However, in those instances, said fees will be reviewed with you prior to delivery. If you are aware of restrictions for delivery, be sure to convey prior upon placing the order so we can proactively make arrangements with most cost effective options.

If you have special instructions regarding your delivery, such as steps, COI requirements, hold for shipping, gate access, or other special instructions for delivery, be sure to include them at the time of checkout to avoid any fees.

Shipping Beyond Our Standard Service Area
Whatadeal covers most areas within the states. Some remote areas are beyond our Standard Service Area, and our carriers do not service those locations.
Whatadeal will provide the shipping cost for your approval before processing the order in these instances.

Shipping Charges, Options & Methods
Our shipping is affordable, fast, and you will be kept updated. Below you’ll find a breakdown of our shipping options.

International Shipping
Currently, whatadeal Furniture ships only within the continental United States. We do not offer international or overseas shipping at this time. If international shipping becomes available in the future, details and pricing will be clearly communicated on this page.


Curbside Drop-off 

  • Delivery to the Front doorstep on the ground floor or entrance area of the customer's home where the delivery can be safely placed.
  • No Appointment scheduling for smaller items.
  • Appointments will be scheduled for larger items.
  • No unpacking.
  • No Signature required.
White Glove In-home delivery setup -

In-room shipping includes a two-person delivery team that will deliver your order to the room of your choice for all qualifying products. This is an excellent option if you need some help moving big pieces of furniture or living in an apartment. Your order will be delivered with a specialized furniture carrier and includes appointment scheduling options before delivery.

Here’s what to expect from our in Home Delivery Service:

  • We’ll bring your order beyond the doorstep and into whatever room you’d like up to 2 flights of stairs.
  • We will not unbox the item and we will not remove any cartons.
  • Carrier will contact you via email and phone to schedule and confirm delivery.
  • On delivery day, you’ll receive a notification when our team is approximately 30 minutes away.
  • We’ll require your signature to confirm the delivery.
  • If you have any thoughts of returning, you will be required to work with carrier to keep the boxes.
Upgrade White Glove Delivery +-

Get your order delivered to the room of your choice and fully assembled by a two-person delivery team. This is great for busy people or those who hate putting together furniture. Your order will be delivered with a specialized furniture carrier and includes appointment scheduling options before delivery. Please note that while our delivery team will always do their best to help, they do not dispose of packaging, just in case you decide to return or exchange your product. By selecting an upgraded delivery service, whatadeal may choose to only arrange one delivery once all the items on your order become available. If requested, we can arrange a second shipment for an additional cost. Please get in touch with us if this is something you would like to do.

This service level provides:

  • Appointment scheduling.
  • Unpacking at customer's home.
  • Placement of furniture in room of choice.
  • Up to Two flights of stairs.
  • If you have any thoughts of returning, you will be required to work with carrier to keep the boxes.
  • Signature required.
  • While our delivery teams are very handy, they don’t install items that will permanently modify your space (such as anti-tipping hardware or securing any items to your walls or mirrors, hanging art, lighting ). To see how much assembly your items require, check out the Assembly Instructions that can be found on each product page.
Processing Time & Delivery Timeframes-
  • All in-stock items are estimated to ship within 1-3 business days.
  • Ground Items deliver within 1-7 days.
  • LTL Items Deliver within 2-3 weeks.
  • All back ordered items will ship as soon as they are back in stock.
Delayed Delivery Service-

If there is a specific time period when you may not be able to accept delivery, you must notify us via our contact form on our 'Contact Us' page prior to placing your order to discuss the possibility of delayed delivery. If you learn of a delivery conflict after placing your orders you must notify us prior to shipment. Temporary storage may be possible; however, storage fees will apply on a per day basis and at the cost of the customer. Consignee changes or shipping method changes require written notice 5 business days prior to shipment. If the customer is unreachable by phone and/or email, unable or unwilling to take delivery after 30 days of Whatadeal's efforts to inform the customer of delivery, the customer forfeits the order along with any balance paid, and whatadeal has full discretion on how the order's items are to be handled.

Delivery Methods-

TOV Furniture ships all orders using one of the following two methods: